voice mail

I have tried several times over the last 2 months to get my voice mail established. Each time I am told it is on (to respond on 6 rings) but I still have no voice mail. I have tried turning my phone answering system off to make sure it is not interfering, but still no voice mail. Any suggestions?

What happens when you call your line? Does the voicemail answer? If not, what happens?

Your Pickup timeout configured at https://my-beta.ooma.com/preferences/voicemail is currently 9 rings, so change it to 6 rings if that’s your preferred setting.

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