Haven’t read all of the forums yet but wanted to request to features that as a new user I see as missing.
1st - VR should have a voicemail box of its own. This allows caller to leave a general voicemail if they do not know to whom they want to address.
2nd - There needs to be some manner to repeat the VR menu. I know you can hang on the line for 4-5 seconds and the menu will auto repeat if you don’t press a key but the caller will likely hang up before it repeats… need to be able to assign a key to repeat the menu (it would be great if a * or # could be press to accomplish this instead of taking up one of the numeric keys).
3rd - ability to upload audio file for a user’s voice mailbox greeting (similar to VR)