We have setup a Ring Group for Sales team. We have set it up as Sequential (not Simultaneous). It dosent seem to work.
It rings the 1st Extension in the Sales Group but fails to ring the 2nd Extension in the group - instead directly goes to the VM setup for the ring group after ringing the 1st ext. Is this a bug or are we missing something ?
Simultaneous rings works fine. Both extensions ring.
Also, for Sequential Ringing - how do we setup which ext. should ring first ? In other words is there a way to setup the order of ringing in sequential mode ?