Need some help on forwarding from google voice or magicjack to Ooma
Here is my old setup–
at&t rcf#(not voip) ----forwarded to—>magicjack -----forwarded to----> at&t hardline
at&t rcf#----forwarded to—>google voice -----forwarded to----> at&t hardline
Has worked flawlessly for over 4 years.
even have some google voice—forward—>magicjack —forward—>at&t hardline
Now I am in process of replacing at&t hardlines with ooma. Maybe 10% of the calls actually make it through. Tried it for one day and had many people say that the call never completes – just dead air. If the call did complete, voice quality is good.
The Ooma support via chat answer was that Ooma did not support forwarding Ooma lines to google voice(not exactly my question) and that I would have to contact Google regarding forwarding their lines to Ooma. Not exactly sure how much support I will get on a free service.
Forwarding from google voice to magicjack has never been an issue. I had figured that forwarding to Ooma would be the same. I have still have 30 days left to return the ooma hardware to amazon, but would like to know if anyone has done this before I throw in the towel. There doesn’t seem to be a lot of adjustment within the Ooma device/service, but I am very new to Ooma.