IP Phone Installation

I purchased a couple IP phones and cannot get them installed. There seems to be a problem with the Ooma website. I’ve tried chrome on a tablet, chrome on a computer, and edge on a computer. All have the same issue.

I go to:


Click the extension,
Click the model of phone Yealink T21P E2

Nothing happens. When I debug the page I see the errors:

application-a4e8ea27343eb557afbad57fd5838ed8b24e1742b962d0c152c223f8026c1ee6.js:26367 Uncaught TypeError: IpPhone.get_instructions_url is not a function
at HTMLAnchorElement. (application-a4e8ea27343eb557afbad57fd5838ed8b24e1742b962d0c152c223f8026c1ee6.js:26367)
at HTMLDocument.dispatch (jquery.min.js:5)
at HTMLDocument.v.handle (jquery.min.js:5)
(anonymous) @ application-a4e8ea27343eb557afbad57fd5838ed8b24e1742b962d0c152c223f8026c1ee6.js:26367
dispatch @ jquery.min.js:5
v.handle @ jquery.min.js:5
airbrake_setup-cee03ff70984dedb3521d5d40698bfa9bdb1da751343f84b427fd8340018f32a.js:12 Uncaught ReferenceError: Airbrake is not defined
at window.onerror (airbrake_setup-cee03ff70984dedb3521d5d40698bfa9bdb1da751343f84b427fd8340018f32a.js:12)

I’m guessing this is supposed to be in launcher.js from:

gtm.js?id=GTM-5VGKLJ:546 GET https://f914adf1dd53cef9402e-46af640687c87240641426749a571e5d.ssl.cf2.rackcdn.com/llscripts//launcher.js net::ERR_ABORTED 404 (Not Found)

But that site doesn’t have that script anymore. Any workarounds?