The ingoing and outgoing for arrows for calls/faxes point left and right, or maybe the other way around. Point is, it’s not intuitive! I stare at it and get confused if just focusing on the arrows – which is which. So I think the arrows would be better if they arced into a box or telephone, or arced out of the same. More intuitive. Anybody agree? Or am I really just crazy?
Have you checked out the new Beta version. Here the arrows point “up and away” to the right for an outgoing call and “down and in” for an incoming. This may make better sense. Sort of.
I believe the OP is referring to the Office version.