Hold Music continuous loop

We have contracted with a company to produce on hold music. The problem is that it is a 3 minuted long audio recording, but since our average hold time is 30-45 seconds our clients never hear the second 2 minutes of the recording.

It would be preferable to have the music on a continuous loop that way if the same client calls later they will not hear the same 30-45 seconds of the clip.

If anyone else would like to see this feature request, click on the link below to an online survey as it will be more likely if they see that it is a sought after feature.

Thank you in advance.

Online Poll

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