I have an extension that is part of a ring group. I’m wondering if there is a way for the mobile app to only ring for that extension when the extension is called directly and not as part of the ring group.
there’s a feature rolling out that allows adding to ring group a mix of devices and extensions
That’s not quite the problem, Tom.
It’s that by default, if an extension is part of ring group, the mobile app will get all calls, both the ring group calls, and direct extension calls.
We need a way to have the mobile app not accept the ring group calls, only the extension calls.