The reason I was asking – I switched my home phone to Ooma last year and had the same concern about losing my listing in the local printed phone book. I enrolled in several services that promised to list me in the white pages. It was partly successful – several on-line directories have me listed, but I’m definitely NOT in the local printed phone book any more.
I can live with that for my home phone, but it’s a deal-breaker for my business.
I called my local phone company and they confirmed that their printed phone book only listed their own customers, never anyone else!
I’m more than satisfied with Ooma for my home phone, but I’m appalled that they would mislead potential business customers on a matter that can be so critical to their survival!
“Our customer service agents can help you add your business to directory listings” – sure they can try to be helpful, but if it’s something that they cannot deliver, Ooma should never use misleading language like this.