I have been trying to call and check/answer my voicemails using the same number that I am using as the forwarding number on an extension. I was under the impression that if I pressed the forward tab and check the box ‘require digit key press to answer call’ that it would allow me to do this from that number.
It is not working though. Instead it is disconnecting on me after one ring. I called support and their answer to me was to call using a different phone number…I hope that is not my only option. Not many people carry 2 phones on them and that kind of removes the convenience of this system if I have to stop at a payphone or find another line in order to check my voicemails.
Please help. Not sure if this system will work if this is the case as we planned on doing this with all of our employees but as mentioned above it defeats the purpose if everyone has to find another phone to call and get their vm’s.